March 22, 2016

Manulife appoints a Chief Analytics Officer

TORONTO--Manulife Financial Corporation appointed Cindy Forbes as Chief Analytics Officer, effective April 1, 2016. In this newly created role, Forbes will be responsible for expanding Manulife's analytical capabilities from both internal and external sources, and monitoring and introducing advanced analytic solutions to the business. She will report directly to Paul Rooney, Senior Executive Vice President and Chief Operating Officer.

"Analytics are fundamental to Manulife's customer-centric strategy and the overall improvement of our decision making," said Rooney. "Cindy will be responsible for building the Company's analytic capability and providing this information to our business leaders to enhance the Company's top and bottom line performance."

Forbes has held a wide range of senior positions within Manulife's Investment, Reinsurance, Group Functions and Asia Divisions, and was most recently Executive Vice President and Chief Actuary. She was also named one of Canada's Most Powerful Women in 2015.

Steve Finch, who was most recently Chief Financial Officer of John Hancock Financial Services, has been appointed Executive Vice President and Chief Actuary. Mr. Finch will lead Manulife's worldwide actuarial function, including valuation of policyholder liabilities and capital management. In the role of Chief Actuary, he will be responsible for determining the amount of insurance contract liabilities in accordance with the standards established by the Canadian Institute of Actuaries. He joins Manulife's Executive Committee and will report directly to Steve Roder, Senior Executive Vice President and Chief Financial Officer.

Manulife Financial Corporation is a leading international financial services group providing forward-thinking solutions to help people with their big financial decisions. We operate as John Hancock in the United States, and Manulife elsewhere. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions.



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