BancTec expands processing capacity

DALLAS--BancTec, a global leader in business process outsourcing (BPO) and financial transaction automation, today announced its new processing facility in El Paso. The location has become a significant hub for BancTec’s growing healthcare operations — keying medical and dental claims, correspondence, and various types of attachments.

BancTec moved to expand its El Paso operations after its previous facility reached capacity. The new facility will allow BancTec to triple its employee base in the area. The new processing center is capable of operating 24/7, with employees working across three shifts

Sherry Schmidt, Director of Business Operations for BancTec, says that the company has already hired 32 new employees at the El Paso location this year and expects to hire at least that many next year. “Our new facility leverages every square foot as useable space,” said Schmidt. “With the room for expansion, we are using our new capabilities to bring additional healthcare and insurance front-end process management work to El Paso.”

The new facility is connected to BancTec’s secure BPO hub and spoke network, enabling remote-in access for a greater variety BPO work. The facility is located at 3821 Constitution Drive in the growing business area of Sunland Park.

BancTec is a global leader in business process outsourcing (BPO), providing financial transaction automation and document management services for organizations seeking to drive efficiency in their financial and back-office processes. Headquartered in Dallas with clients in 50 countries, BancTec leverages its proprietary IP and deep expertise to provide flexible, focused solutions across the financial services, insurance, healthcare, utility, transportation and government sectors. The company operates 21 BPO centers in the United States and worldwide, utilizing a common technology platform to deliver reliability, security, and consistently high levels of performance.