CIBC recognized for leadership in online banking by Global Finance Magazine
Toronto, ON – CIBC is being recognized by Global Finance Magazine as ‘Best Consumer Internet Bank – Canada’ and ‘Best Integrated Consumer Bank Site - North America’.
The recognition from Global Finance is based on criteria including strength of strategy for attracting and servicing clients, success in driving usage of online banking, and overall functionality.
"Delivering a great client experience online or through mobile devices is essential to a client's relationship with their bank, and we are proud to be recognized for leading in these important areas," says Aayaz Pira, vice-president, digital channels, CIBC. "Our clients want the flexibility to bank when, where, and how they want, which is why we continue to innovate in areas such online and mobile banking."
In recent months, CIBC has been recognized with numerous awards for excellence in the client experience. In addition to today's announcement, CIBC was recently recognized by Forrester for the best mobile banking offer among the Big 5 banks in Canada, and by Pegasystems Inc. for use of their technology in the development of a new sales and product origination platform.
CIBC's clients have been the first in Canada to benefit from a number of innovations in retail banking in recent years. CIBC launched the first mobile banking app in Canada in 2010, a first of its kind mobile payments app in 2012, and most recently was first among the big 5 to allow clients to deposit cheques using their smartphone.